Privacy Policy

1. Information We Collect

  • Personal Data: Name, email, phone number, payment information
  • Device Data: Drive information, file metadata (NOT file contents)
  • Usage Data: Scan history, recovery logs, session duration

    • 2. How We Use Your Data

  • Process payments via RazorPay
  • Perform data recovery operations
  • Improve our AI algorithms
  • Customer support and communication

    • 3. Data Security

  • 256-bit AES encryption for all stored data
  • Recovered file contents are not permanently stored beyond operational processing requirements
  • Session data auto-deleted after 7 days

    • 4. Your Rights

  • Request data deletion
  • Opt-out of marketing
  • Access your recovered data

    • 5. Data Loss Disclaimer

    We are not liable for permanently corrupted, overwritten, encrypted, or physically damaged data.

    6. User Ownership Declaration

    User confirms ownership or authorization to recover the target data/device.

    7. Third-Party Services

    We use trusted third-party providers for payment processing, email delivery, analytics, hosting infrastructure, and related operational services. Such providers may process limited information necessary to provide their services and remain subject to their own privacy and security policies.


    Examples:

  • Razorpay (Payment Processing)
  • Email Provider (Transactional Emails)
  • Hosting Infrastructure (Server Operations)
  • Analytics Services (Usage Monitoring)

    • 8. Contact

    📧 privacy@aisupportcenter.org - Data privacy inquiries

    📧 support@aisupportcenter.org - General support